Frequently Asked Questions
Ordering & Payment
How long will my order take to arrive?
Orders are shipped out within 1–3 business days (Mon–Fri, excluding public holidays). Delivery times depend on the courier. For faster delivery within the Klang Valley area, we offer same-day Lalamove service.
How do I track my order?
We will send you a tracking number once your order is shipped.
Do you ship internationally?
International shipping will be available in the future.
Can I change my shipping address after placing an order?
Yes, if your order has not yet been shipped, please contact us via DM as soon as possible.
What if my parcel is lost?
Please refer to our Shipping & Delivery Policy for details on lost parcels and claim assistance.
Sizing & Products
How do I know which size to choose?
We provide a detailed size chart for every item. If you’re unsure, feel free to DM us for guidance.
Why might colors look different in photos?
Slight color variations may occur due to lighting or screen settings. Rest assured, all product photos are unfiltered.
Are minor imperfections normal?
Yes, some items may have minor imperfections (e.g., slight loose threads, small stains, measurement deviations of 1–3 cm, or batch color differences). For full details, please see our Return & Refund Policy.
Shipping & Delivery
What items are eligible for return?
Please refer to our Return & Refund Policy for a complete list of eligible items.
How do I return an item?
Instructions for returns are provided in our Return & Refund Policy.
Who pays for return shipping?
Return shipping is covered by Le Dreamfit if the item received is incorrect or defective; otherwise, it is borne by the customer.
How long does it take to get a refund?
Refunds are processed within 14 business days to the original payment method once the returned item is received and inspected.